Returns

At HustleOn.co.uk we want to make sure you are happy with your purchase and therefore will allow you 14 days to change your mind on your purchase.

So if you are looking to return or exchange a product please follow below steps:

RETURNS UK
How long do I have to return an item?

If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 14 days of receipt and we will issue a full refund.

When you return an item we’ll refund to original payment method ie, card, paypal account etc (please be aware this can take up to 5 days depending on your bank)

Conditions of return

Please make sure the item is not visibly worn, damaged, marked in anyway with pen or grease, washed, smells of smoke, aftershave, perfume, deodorant or washing powder, or is any condition that we deem renders the item unsaleable.

The customer is responsible for the item returning to us, please make sure you take adequate steps to ensure the security of the contents during transit back, we cannot be held responsible for an exchange or refund if reasonable steps are not taken.

All items must be returned with all relevant swing tags, labeling, branding and any accompanying marketing material specific to the item.

Occasionally we offer free items with your purchase. If you are returning your item for a refund any free item(s) must also be returned at the same time.

International returns

All international customers are responsible for the costs in sending items back to HustleOn.co.uk

Returns Address:

Returns Dept.
HustleOn.co.uk
14 Crouch Road
NW10 8HR, LONDON
United Kingdom

How Do I Return my Item(s)?

1. Make sure all tags are still attached to your items and they are back in their original bag.

2. You have not worn the item(s) (please contact us about faulty items)

3. Please wrap items appropriately for transit to avoid damage to goods or boxes. Please do not stick labels or tape directly to the products packaging as if tampered with in any way, we can no longer accept the return.

4. Please allow 3-5 working days once the goods have reached us, to give us time to process your return.

Consumer Contract Regulations

From 13 June 2014 the new Consumer Contracts Regulations – which implement the Consumer Rights Directive in UK law – apply to all purchases you make at a distance. The Distance Selling Regulations have be subsumed into this new piece of legislation.

The 14 working days starts from the day after you receive your order.

We need written confirmation of cancellation from you, so you’ll need to contact us quoting your order number.

If you have already received your order, you will need to return all the items in the order.

The items must be in their original condition and will be inspected once we have received them. The extent to which a you can handle the goods is the same as it would be if you were assessing them in a shop.

If you have any questions please contact us at sales@HustleOn.co.uk

HustleOn.co.uk
14 Crouch Road
NW10 8HR, LONDON
United Kingdom